SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gave the daughter all good
Beautiful bracelet. As described.
It does not lose weight but it affects the joints well.
Very beautiful. But works or not I don't know😂
I bought one and it was easy and I asked for more gifts They arrived quite fast I recommend the seller
Labai graži apyrankė. Ačiū pardavėjui.
Hello! Just receved this Beauty. I dont know yet if works or it will oxidate after i put it on my hand. I will return with a comment after a week or two. Thank you so much to Seller ❣️🌹❣️
ok.thanks....
super jolie , arriver rapidement leger
The bracelet came early. Beautiful. I liked it. Thanks to the seller for the fast delivery.
A very beautiful jewel, good finish and an excellent design
I really like very beautiful bracelet😁
I have previously purchased these bracelets and are popular amongst some friends of mine so they speak for them- selves. Delivery was prompt and delivered bubble wrapped, thank you.
Ordered two of these attractive Magnetic bracelets for some friends and they certainly are excellant value and pretty to look at and are exactly as described. Because there are 3 woman that will want at least one of each I'll definately will be purchasing more soon.
Very good thank you
Wristband👍👍👍
The purchase has been successful because the bracelet is very beautiful, elegant a very fine work
Very Good Same that the Ph Very Good Same as the Photo. Very Happy.
Looks beautiful and feels good🌹
Received, very late delivery
Excellent product, I arrive in a few days to my country, good quality shipping and fast communication, quick answer to your questions, 100% recommended.
Very long to receive
Very pretty.
Is poor quality
Excellent.
Just lovely
Sorry a little bit short, but so very beautiful
Very nice I recommend
Cute bracelet you like so much
Cute bracelet you like so much😊
Goods match the description.
I am pleased because many people praise that she is pretty. And I like it very much.
The bracelet, is as the photo, shines a lot, the perfect size.
Well received bracelet
I like it.
Very nice magnetic bracelet I use for my wrist which was broken and I'm fine I recommend
The goods arrived very soon and fully as described. Very good, beautiful and high-quality magnetic bracelet. I am very satisfied with the purchase and recommend this item and store. Many thanks to the manufacturer and seller. I wish them happiness, health, love, prosperity, success and prosperity!
Apyrankės idealiai atitinka aprašyą, man Labai patiko, greitas pristatymas, rekomenduoju pardavėja, ačiū
Very beautiful bracelet.
It's quite a bit for the price.
Very nice but cost the brooch. .. But I got it
I liked it ..
Is OK.
Very nice
Nice but the "pink stones are plastic" I'm a little disappointed!!
very nice and very fast delivery
This very nice
excelente
Good product
It looks beautiful however the magnets it brings are lost and the colors are not real are made of rubber or plastic