SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved it, it arrived fast .. I'm in love!!
My Lord gives you his freshness.
I use it twice a day after it arrives, but I don't know if it works because it's only color. It was good if there was a vibration.
I am puzzled!👌👍Item. I must wear it with a hand, add a light, I came to the firemy box from the Struktsiya. Shipping Super Shwidka! came for 2 days. and more in the Whiglyadaush Duzhe it's cool-Cholovika and child you don't call your own kind of look in the city😄
Very good product, works very well
as described and fast delivery! I recomend the seller
I still have very little to use it but the shipment arrived very quickly. I hope to see results soon but it turned out to be very comfortable to use anyway.
superrrrr
Perfect and super practice, it weighs nothing! Thank you
The order reached Turkey in 7 days. Everything corresponds to the description in working condition. Many thanks to the seller for the fast delivery.
I quickly arrived in Mexico Colors turn on perfectly Recommended
Hello everyone) the product came quite quickly thanks to the seller recommend
this master helps my face to have a good look, my skin is fine. i hope tratti will be even better
Super fast shipping. I've ordered this 3 times. The LED effect is really amazing, I love it
We will test.
Only the packing case is torn and the normal product well received
It turns into five colors and seems to have warmth.
Very good product, came well packed, great cost benefit.
Perfect. And very good use
👍👍👍
I received it but only need to leave more packed because the order may be damaged or break the product but it is perfect good product quality and highly recommend😄
Very good product
Many thanks to the GeForest Store for good promotions, fast delivery and quality goods! It's a pleasure to shop from this seller! Excellent 7 Color LED Treatment Device, corresponds to the information on the site, I like it very much!
Many thanks to the GeForest Store for good promotions, fast delivery and quality goods! It's a pleasure to shop from this store! Excellent 7 Color LED Treatment Device, corresponds to the information on the site, I like it very much!
Top!!!
I loved it very much, super practical and functional, excellent experience, thank you very much😊
I loved it very much, super practical and functional, excellent experience, thank you very much
I ordered my wife's salon. The product as a first impression looks beautiful with quality and vivid, pleasant colors. The effect on treatment processes will be experienced over time. I recommend the product. Thanks to the seller.
I ordered my wife's salon. The product as a first impression looks beautiful with quality and vivid, pleasant colors. The effect on treatment processes will be experienced over time. I recommend the product. Thanks to the store.
The product is intact. Time will tell
Beautiful and light
Arrived super fast. In a box, everything ok, working good too. Will see the effects later
Possible self-absorption, but for me the result is a little visible, completed the course at 21 days, pleasant relaxation after use.
I really liked my order I will buy again came very fast can buy without fear
super
Arrived in very good condition, everything correct and before time.
The truth very good experience. Arrived before the expected time and the product looks good quality. Very comfortable to use.
Received in less than a week, the mask works despite the fact that the box is in poor condition.
Lightweight, I can use it lightly even while watching TV because I can use it with my eyes open, so I think I will use it often, LED brightness is not very strong, so it seems that you need to use it often.
Arrived right I liked a lot
very nice a recommend it
ok
Super nice to use. I use it out of disappointment a cloth mask or after my skinare routine at night. To see if the effects will be there.
Great arrived before the deadline well packed
Oh, wow.
Delivered within one week，and quality is good to its price，recommend.
Pratsyu, I will describe it.
Loved, arrived fast and well packed. And working perfectly .. All 7 colors.
The mask arrived in Germany quickly and well packaged. All colors work. Unlike a mask I bought on Amazon, this one isn't cramped and doesn't have an annoying tone when turning on, switching on or off. I have nothing to complain about. I like the product very much. The price is also top!
Charges for 50 minutes. One charge is 2 times enough, i.e. For 30 minutes of work. And there is a characteristic sound when the state is on