SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really great.
love. exactly as pictured got white to grey color change with orange flecks
Super seller, all it's correctly with description and quickly delivery *******
Earlier than expected. Beautiful the color.
I love the color change from blackish gray to white!
good polish
Norms
It's just beauty. I'll give it a day
These thermo reactive rubber bases are really very beautiful and they save me a lot of customer time because in just 2 layers the top, it's over and my clients are happy with the outfit as well as the color and the reactive effect. In short, a great achievement and a good deal because they are very affordable😍😍😍
i really like this color. the gel is strong. happy with my order.
beautiful polish
Excellent quality and very good pigmentation meets the color shown in the image super recommended
The product is consistent, thank you
works great good price will be getting more
The nail polish works great, but the colors are brighter than in the picture
Very good quality
very fast delivery, very beautiful color
Great color, I recommend.
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Beautiful color!
Beautiful material and superb color .... I recommend delighted
love
it's both so thick and dried out by 5he time it got here but very pretty colors
A +++++
I bought a few of these as they were so cheap they stay on well however they are thick and gluggy and hard to apply
100% satisfied thank you very much seller All the way from South Africa🇿🇦
pretty color.. will be purchasing more
I love it, and pink isn't my favorite color, but the ones on these orders were all.so fine 🤩🤩🤩
very small bottle. ran out of polish after three coats. was able to get one set of acrylics nails. works as described. black when cold, light pinkish when wam. I love it.
I loved the polishes cute colors
A little thick and hard to spread out but the result is top! (Long happened)
highly recommend this seller
I took away the zamovlennya at the Moscow time the designated hour of delivery, it was blowing a lot, I was not talking again, it was not the first time, it was a great lacquer, new vitoncheny svitlovidbivayuy varnish😍
Super! Diakuyu!
Duge, good to apply
Freed and Jamel
Super
Very nice color
Gel varnish garnish
I can't wait to use these in a set!!
This colour is a deep very dark red when the nail is cold but a not very nice orangey-pink when it’s warm even using three applications. I’m hoping to try using a base red colour before applying this couloir. 🤞that will improve the effect. If you are looking for a true red though as I was you will be disappointed. The varnish and thermo/chameleon themselves work brilliantly.
Amazing colour. I will buy it again for sure
Thank you! Rubber base was easy to use. Great coverage. Love the colors! Thermals were cool! Shipping was s-l-o-w to USA, but well packed.
The varnishes are excellent, they came very quickly, they are well packed. The reviews are the best. Seller credit and thank you.
The container is made of glass which is great for me, the shipment takes a while but it did reach me.
The set color is interesting if nails in ice it turned into a hot pink in regular temperature it was like in a brown yellowish color, not how the picture looks
Seems to be good like discription nice and thick should only need one coat.
I received the order in good condition 6 gel varnishes in one parcel, very comfortable, the gels are very good, beautiful, good consistency, I like the gel varnishes from this company. Thanks for the delivery and the seller,
fast delivery. nice product.
👍