We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (14) |
|
4 Star (2) |
|
3 Star (1) |
|
2 Star (0) |
|
1 Star (0) |
|
Very fragile, u have to handle it with care. apart from that is so beautiful 🤩 I really like it and hope it's last.
It is highly recommended, my wife loved it thank you
I arrived in time and very beautiful shape
purchased it for my wife. She was very happy with it. Reasonable quality and packaging and shipping were good and fast. The price is very good.
The product arrives in good condition in forty days. Packaging is okay. Liked the product a lot and will buy more from this seller
lepo
Took almost 1 1/2 months to receive. Pretty
Article as described thank you very much⭐😊🙏
Received in conformity, very cute accessory
Thanks to seller for trust and recommend
I liked it, it's very nice😊
The bracelet when seen in the photo shines looks like all of diamonds, logically false, but the heart is not different and it looks pretty enough
very shiny and pretty. was worried it would look cheap but the diamante's are very sparkly.
Got exactly what I ordered..so much love this item.
Very beautiful ornament. I recommend
i like it,the product is very nice and the quality type is excellent.
well received as described