SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It will be pretty like a poodle ~~ If you want a big wave, it is recommended 28
It's very heavy. It's the first time the handle is so full that it's selling.
too bulky
It's good ~ ~ Big in Japan is heavy, so it's not easy to use, and medium is easy to use. Marjo, he's a little bit acting.
🇧🇷🇪🇺I thought it was great! It heats up super well! Makes hair beautiful! I loved a lot🥰I thought it was a bulky object but it is not, it is smaller than I imagined, I imagined something very big and exaggerated. Perfect. And arrived within 1 week, amazing.
No.👍🏻It's great. It's completely good. It's 10 minutes long hair. It's 210 degrees and 15 seconds into it (it's faster than the actual 15 seconds) it's hard, but why is it standing on your head all day, and when you see the smell of a hair, it seems to be damaged a lot ㅠ ㅠ I can't do it often, and I'm just trying to do it sometimes!!
I loved it!! I was afraid that I would have to buy an adapter, but it came with the less bad chili plug.
Product arrived well and fast
Same as the picture and shipping fast. It was difficult to wave when I was trying to fix it, but now I think it could be easy.
22 cm. Good.
It's bigger and heavy than I thought. It's a little bit painful with my little hand.
It was shipped safely! Use it! It's more than expected ~
Very good product, comes without details
There were many comments that it was heavy in the latter days, but it was not so heavy, and it was 25mm, so I thought it would feel very bloody. The Mihipi Firm...? It was the middle of a water cum and a hipheum. Please refer to your choice!
It's worth a shit. Hair that cannot be pumped can feel like a Hippy Firm You're careful about your day. It's not difficult. Some people brush and pick up the storing Maybe you prefer more... Pong or front hairline must be done with another device
I'll use it for a while. Taiwanese family name iron flow
It's good. That's perfect.
The waves come out beautifully. It heats up quickly. There are only two temperature regulations. The supporting wire is poorly attached. Już is out.
I'm writing very well. It's definitely heavy, but the curls are good! I am very satisfied with the price. I just hit it a little on the day I used it. I'm using it carefully ~ The heat comes up right away, and it's been a long time to keep the cull ~
If you don't have power in your hand, your arm is. It's good.
I love this it’s big heavy and looks like it works pretty good
Korean people reviewed and believed and bought. It's the best price. It's heavy and clunkily, but the curls come out right.
Works great, very happy with this purchase. The only downside I'm going to put is that the delivery man left it in a shop near my house and left me no indication. Luckily on customer service from shipping company helped me find the address. But the product itself is wonderful. I recommend it!!
It's hard. Too good
Kang Chu. The voltage is 220V, so it can be used in Korea (looks the same as the outlet Korean) 28mm, but I like it. Curl well. I'm comfortable because the heat goes up quickly. It was 7 days delivery, but it really came in 7 days. I think I'll make it easy when I want to feel like it! Jelly Pumps don't have any money, so I buy it from Ali. I'll try it. Not because...) recommended ~ ~ Much for passe ~ ~
It's larger than I thought. It's the level of weapons.
I think it's pretty, but it looks a bit homeless to do it on my head, so I try to do it below. I can't go out easily for a long time.
It took just a week! It was heavy like the other later ones. But the heat comes up very quickly and my head is fine! Good good
Shipping took about a week and it goes well! Just me and the Hiffi Firm don't go out with me.
Good hair. The size of the pump is not large. It is quite easy to use.
Seems to be very good I haven't tested yet.
The order arrived quickly. All whole. Works well. As described. Thanks to the seller.
For those who have a very straight hair, do not catch much, I will test with hair spray, more the product is great, it heats up a lot, be careful not to burn the same neck I KKK I loved
I'm writing it for the first time in Ali. I like that.
The delivery is not bad, and the high-end is really good.
It's a little difficult at first, but it's good because you do it a few times, but you have to be careful.
The dog, Pat. But it's clunker and heavy. It's heavy and drenched, so you have to be careful because it's just right to get a chance.
The product and very good, it arrived in great condition, it was sent very quickly, the delay was here in Brazil, because it was a holiday, more arrived on time, more the product has great quality🙏🙏Thank you vendor, I loved
The box came because... Price thinking. The wave is so hard to get... It was a great happiness for Dung Son... It's easy to squeeze or look like you should take it off your scalp, and it's a little heavy, but the wave is crazy it seems to have been a pipeful, so make sure it is well plugged in to make sure it is well plugged in. I stood there, but I should sit down. Like a ride! But the wave really comes out and I'm all right, but I'm afraid I'm going to get a hair pack... I think I should write more and get up👍🏻Design and good!
Excellent, just like in the picture and works well
I don't believe in Ali products, but this is very useful. 28mm is also thick! If you want to do it, please purchase it in a small size ~ ~
It's better than I thought. If there's a disadvantage, it's hard to see. It smells bad.
I think it's good. It wasn't going to be good because it wasn't even ancient and thick. I think if you split them little by little, they'll work well! But it seems like you need know-how. It's heavy. If you hold it with a tang, you don't eat it... When I see this, it's a good idea.
I bought it at a good price It's so hot, I have to be careful about the burned.
It's hot, so I need to use it carefully.
32mm good but dog hot!!! You should be careful with your hands ~ ~
All right.
It's intimidating. 22 I bought it in advance to feel. It is easy to write and good pump curls. Despite being an incredibly severe daughter colored hair, it is well-heeled and has a lot of smoke. It's a very natural curl, so I like it. 22 very nice in advance. Find Eo-Eo Manwon University Law Firmstal.
I'll be honest!! I'm not good at it because it's my first time. I don't like that, it doesn't work well. The drying is heavy. The arm is painful. The best drawback is the black part at the front? It's all hot except for the handle, but it's easy to win... It was on my neck.
-Chan ~ Chan ~ I like it.