SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, arrived well
Arrived early in good condition comes with instructions. I don't prove it yet.
Not tested yet
Unfortunately arrived with a broken light
Super
Excelent produs.
Shvidka delivery. The same product. Seller and store recommend.
Adapts very well on the toes, automatically cuts and easy charging in usb, to see the result in time
Single diode do not work. Defect. Three shine, no other.
Ok .. sa vedem daca isi va face treaba
The product arrived in time , exactly as described. I hope about three month later I will see the result.
Great, I have to try it to see the results
Too small for my big toe. Further wait to see if it works.
I tried to return it, but I 've changed my mind. To try a few more days. I did.
The product looks good, we are in test
Looks good feels hot .... waiting to work...
All very efficiently and quickly. I am very pleased. Goods in good quality. Everything works flawlessly. I highly recommend the seller. Cheers.
Very Good!!!
It's hot ~~~~~
Fast delivery Product conforms to the description
Everything works. Helps better than all the ointments combined. I recommend it.
There's a note that the infrared light is can not been see. I have used it for more than a month, I can totally say that there is a difference. The new nails that have started growing are healthier and clearer. I plan to use this laser for the recommended 3 months and will give an update.
"I've tried multiple anti fungal treatments for years and nothing has ever helped heal my toe nail. After clipping away the detached portion and using this light treatment daily, my nail is growing back healthy and reattached to the nail bed!"
So I have this stubborn toenail that just won't cooperate. So, I did some digging and decided to give the Fungiblast Laser a shot. And let me tell you, it's been a game-changer! First off, the instructions are crystal clear, none of that fancy talk that makes your head spin. Plus, the whole vibe of the product feels high-quality and top-notch. So, I followed the instructions to a T – soaked my nail and snipped off the problem area completely. And guess what? It's working like magic! My new nails are growing out all nice and normal. The old baddies may not change, but the new ones are on point. Just gotta keep at it daily for about 3 months and be patient. Trust me, this product is the real deal. I'm genuinely impressed, and I think you will be too! Good stuff, my friend! 👍