SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chit lacquer
I will all describe it. a number of products. small packaging, it is not worn out.
On the Whiglyadak Garno. The jar is small.
The product went 1 month and almost a week, and still not tracked. Arrived in bag only
I have been waiting for the order for a long time, but I am satisfied with the order. It's good to wear, it's good to apply.
Came to two times, even a little more, like a little more, if you will be more. I didn't taste it anymore, the ale is all garfully packed.
Norms
For this tsynu of the nepogan to help in the sash design
Lacquer Super!
Good product, arrived before the time
Very beautiful color, it dries quickly in the lamp, but the size .... this is the only negative. 3 times to make up long nails
Varnish is not enough, it is normal to paint it for such a time, to cope with your robot, to cut good
good job
Super Joli, trop contente Je recommande
I received the order, everything is good, the gel is good, thank you very much for the fast delivery.
Matches
It is a small dance, the varnish itself has not been pierced
The jar turned out to be smaller than expected)
The garnish varnish for the consistency, with it the pratsyuvati.
Class thick varnish. Not like this, if you will Garno malyuvati
Base Duzhe Gusta, ale afiget yak a small jar, a couple of times you can have enough (
All yak in the inventory
She walled up the base, thick, Garna. Everything is matched, ale a small bottle
The number of trohi to be used. Thick, small bottle.
Goods of Shvidko and good packaging, I recommend the store.
I didn't read it, like obʼum 7 ml, duuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu small bottle. Went to Ukraine for 30 days.
Super. Self-leveling varnish.
Garna base, Skoda scho little dance
Super! Easy knowledge!
Very fast delivery, product is
I have received the gel polish, I have not tried it yet, but I am very satisfied with the flowers
All yak in pictures. 9/10, it's not more tame
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Well, the jar is small, I will show you a photo of bazi Z aurori 7 ml and tsyu, please buy it
Garnai. It was not chunked
There is little product in Banochtsi, 7 ml, yak is declared, not the same. Abi Vistachilo for one manikur
Very nice, just very Boys
Too small bottle and it is not full, thick, but I'm okay.
Varnishes juge thick, a jar of small ale yakshchi for a special tipsy, then prosperity, the smell of Dule is good, it smells like zhuikyu, I went a little more than my little, I didn't try it on the nigty, I'm satisfied, I recommend it
Daughter for the product, Duge garny)
Trimated varnish, Duge garnout)
Good and nice gel base, same as I wanted! Bottle very small one and plastic- so if you wish to use it often should buy more. Long delivery, but it's ok..)
Very pretty color!
Garni varnishes, wearing
Cool base, thick, to rush goodThe obʼum is small, ale is written in the inventory
Base in robots is smart, to rush around. Recommend!
The wrong color was sent, but the store returned the money.
All good, good things were going on, much more than me. And so the varnish is class
Garna base, thick, kolir vidpovidav yak in the photo
It looks like a good varnishes, I haven't made a manic yet, but I think it's enough to cover 3 times, very small jars