SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The inside is a bit unstable but nothing to complain about for the price
Thank you for fast delivery at a good price
good
The Pau with black cosmetics on the left is 8900 in Avery and the English written on it is the same .. It's the same, but only the color is different .... I don't know that because of the color, but I think it's a little thicker. I want to live in Men Ali. When you clean up, such as cleansing, brushes, etc., all you need to do is get in!! If it gets dirty, I'm going to live again!!
It would be nice to use it for travel. I tried to use it as a cosmetic Pau, but it's big.
When you open the zipper, it doesn't get a little shape.
The size is bigger than I thought, and it goes in a lot, Oh, and the net? There are the same parts and the space is divided.
Excellent product. I recommend it widely excellent product. I recommend it widely
Toiletry bag pretty but not functional too much. The compartment flies so it does not really separate the two chambers, the cosmetics fly out sideways when closed, because if you want to close it, you have to catch the beautician on the side, it is not very convenient to pull it off. Has a nice powder color
It's bigger than you think.
It has a good size for a toiletry bag has several pockets and has a good material.
Not very high quality. Separating stripes inside doesn't make sense. Otherwise OK.
I bought it 1800 won less. It's okay for the price. Vagina SSO I'm going to put a little cosmetics on it. Delivery is about 4 days
nice roomy 🎒 and value for money 💰 and the product is top quality
Just for money
I bought it cheap.
The bag is great. The quality of the outside leather is pretty fine. The inside is as described. It has a lot of space. It is nice and the zippers are not such bad quality.
Small clutch nice nice color
I liked the cosmetic bag, only a little with a smell, and the middle is not sewn to the bottom, but so cute!
The negative price ratio is good. I'm not saying it's okay. It's nice to put something rolling around on the floor in the room. Shipping is fast.
As described
Very quality
Parcel arrived on time and in a secure plastic envelope. Bought as a present for a lady. It is large enough, with lots of pockets and compartments, that ladies need for their cosmetics.
Everything fits as it should. I am very enthusiastic about the price :)
Beautiful clutch and beautiful color very good quality price ratio I really recommend them you can order it
Good to go in and take quite a bit It's good, it's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. All right. All right. All right.
Was very satisfied very comfortable inside, spacious
Super.
Lovely
Arrived fast, excellent service🙌
Looks nice. Fast delivery. I recommend. Looks nice. Fast delivery. I recommend. Looks nice. Fast delivery. I recommend
Is very beautiful and functional
It's great, the most practical toiletry bag if you use it daily
The cosmetic bag was quickly delivered, it looks like the picture. I did not like that the outer kart is not completely covered with material. I hope this glue will not start peeled off in a couple of uses. Smells very strong of something chemical.
Goods as described
Very beautiful operation :)
good product as described arrived in 20 days in a good condition i recommend the seller 💯💯💯💯💯
The BEST EVER makeup organizer!I love tham! Sailer is great!10+ for him!!!
Chudova cosmetic bag, garnoyacochi
I arrive very fast inside it is very cute but I do not like the color very much so it is not the same as the photo, it looks cheap
Stiglo Dan pre naznačenog Roka, odličan JE.
highly recommended very nice material,specicious I loved it gonna order this again
Good product, looks good quality. It took me a long time to get there
On its own penny tsylkom is normal. Smell buff, for the little day vivithryvsya
I bought it cheaply.
The color and design is equal to the image, it is small but spacious and very useful. Arrived before the estimated date to Mexico and very well packaged and delivered .
I took it for a gift. Retook it for herself. Garna rich for such a penny.
A large cosmetic bag, ale a bad smell, ale I think it's an hour
perfect product. highly recommended
The organizer is super, the price is great. I recommend the seller. the delivery is fast