SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Is wonderful. If it gets you out of trouble. And he's a boy. Is not wasted.
Exactly as the description
very beautiful, definitely will order again
The quality is really good and you don’t need to wipe anything when it’s cured. The colors are really pretty and rich
Duzha garniy and thickened canvas you will not take two times for a mazati
I was waking up 8 pieces, I came to shvidko before Ukraine all the vidpovidad inventory. Ale in front of the CYM I was waiting for 3 pieces and 4 pieces and 0. I recommend to him to see 8 for a non-nightmare delivery will be and arrival of shvidko.
Very cute
Beautiful and excellent quality
Varnishes are very good. Dense, pigminthated.
Order on 12 July and received on 26 July 2023 at the meetingAll received is great
Good consistency, texture and coverage. Recommend! (one layer)
Shipping took about two months to Ghana.
Fine glasses but smell very strong! Shipping also took a long time, 1 month. Small welts, nice for nail art.
It is very small but well I needed it took too long to arrive
Very nice the color if it matches the description but like the other very small the base and it seems that it comes empty just for a putting in the image that I sent I have my very small hands imagine that so small is the base
Fast delivery item true to picture. easy to apply . thumbs up
I love it. Is Super necessary. I hadn't come along with the others and the manicure was a disaster when I was trying to paint myself. But the base makes all the difference. 10/10. They are small that yes, but for the price it is good.
loveeeeee
Just unrealistically fast delivery!!
Red 2 layers, Black can and in 1
Very fast arrived, I hope it works well, although it looks good
Thought it would be less thick. But it is dense, with a soft, rare shimmer. Whole bottle, came sealed.
-Hi. * Reissued for technical reasons. * * * Reissued for technical reasons. * The present document is being issued without formal editing.
The paint is very thick. Almost dry I would say
The colors are amazing
The product arrived fast, the color is beautiful, but they are enamels as sample, very small and they are not full, they are up to half the 7 ml
The order arrived very quickly. Everything corresponds. Thank you very much to the store.
Beautiful color!
The store sent it fast. Customs held him for more than a month, but he has already arrived
i will see, how it is
Very happy with all my enamel master this brand
I did not expect them to be so small but to test, delivery scheduled for December 18 arrival early November perfect!!
It comes as the color and very beautiful, only the paint is super small, I put the comparison with a normal one.
The varnish is good, but the delivery is terrible, I won't even order again, it's been a nightmare for 3 months.
Excellent pigmentation, come small
product as described, everything is ok
It cures pretty fast under a uv lamp. It’s super glossy and worth the price. The bottle is really small tho.
According to the description, arrived before the delivery date
I loved the color, only the size is very small but well for its value R$
haven’t used them yet but seeM OKAY, arrived fast to Mexico
They came to me today, I have not tried them but they look good quality, it is small
Delivery to Germany 17 days. Came well packed. I haven't used it in my work yet. Color rich
Pretty, who writes that small bottles: look at the volume, 7 ml is clearly spelled out. Light in one layer of the cavity, with the second layer well. With sequins stained glass, it looks beautiful and in one layer, and in two even better) plastic bottles.
Good to combine with the well-known (expensive) base + topcoat. Will sit for just as long.
The color is as shown in the pictures, arrived fast so I recommend it
Good product
Really happy with my purchase i like this brand. Recommend!!!
Very nice colour
Don't look at me and they're smaller
How to put on