SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Yakass is not zrosumila sumish, I will try to write vidguk, ale enemies are zipsovanya
Haven’t used it but looks okay
Excelente
Makes your function I love
Fast
This product is really great! The quality is excellent and the price is very affordable. I am very happy with my purchase. I recommend it to everyone who is looking for a good product at a good price.💯👍
I will describe it. She was 01.02, in Ukraine she rejected 08.03 from the Ministry of Health. Packed Bulo for good, all tzile and without posskozhen came. Seller recommend.
Arrived quickly. I haven't tried it yet, I'll Leave review after trying
Arrived well packing
Very small use even not a month💤This is a pity
Arrived well, I haven't tried it yet
Items corresponding to my expectations
I loved it, dry super fast
I haven't tried it yet, the size is a bit small but fine.
product is very good but very small in size
I don't taste it yet, let's hope they are of good quality. It took about 2 months to arrive.
Equal to the image I arrived fast
Bon
At the moment I cannot give my opinion because I have not tried it yet. The wait has been long.
Effective
Great!
Dovga shipping, no Chor-diayuyu😀
I’m on a learning curve with this product. It takes a bit of practice.
Same as the picture I still don't use it
Arrived well, the small container I still don't test
The size is small, but for what I want it (only the nails that are decorated more) is fine. Need to prove the quality it has.
As seen in the seller's presentation.
The product is as described. Came ahead of schedule. Recommend seller
Beautiful color
Very small but done are taf.
Perfect😊Very happy with the purchase
Firm solid and fast.
I don't use them yet. I thought they would be bigger.
The product well, I expected something else. Has “lumps” is not a dense liquid or anything like that. But it does its function
Is how the supplier describes it
I haven't used it
I arrived super well, 7 ml bottle I still don't try it
The boat is tiny but it makes me very sorry for the effect
As the photo, very well wrapped
I still don't taste it
I still don't taste it
it comes works well - its very simple to use dry good and good peel :) I reccomanded:)
It is very little, the bottle is small, they must ask for more than one.
Too slow almost 3 months to reach Chili
Complies to protect and dry fast, although the size is small
Arriving 1 day late is okay. To test. It's glitter.
Arriving 1 day late is okay. To test. It's glitter.
Fast Delivery
no this works okay