SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order went for a very long time, the advantages are beautiful packaging.
Very nice the finish it leaves. I liked it. It's not that durable, it's normal. I'll order other colors. Thank you☺️
Good
Pretty good
Arrived well and in good weather. It is well packed and very smooth, plus it lasts for a good time, not that I did not end up falling. The color is soft
Lipstick is good, I advise
UD
Very good
Great! Exact color which I usually have a problem with when I buy these but the color was on point! Creamy and smooth consistency
super pretty, nice quality
Works very well would definitely recommend buying
The wrong shade came, but the lipstick is great
Bueno
Very cute, the color a little different but everything else well (osldlwmdndnxndndkdkfkfjfjdndjdjdjdjdjdjdjdjdjdjxjxjxjcncbsnsldpfkengkfolwfnnxnxkdkepqdkdmxnslsñdpxlwmfkfldosldmdmfkxi)
Super nice, I loved it 10 out of 10 and the consistency is perfect
cute
Looks nice!! 👍👍👍👍👍 I haven't tried it yet but I will soon 😉 Thank you 😊
Name lipstick! Colori are similar in presentation, especially, yakshchi to apply in a thin ball. To be applied to good, yakshchi dopagati with penzlik fingers. How to smell like grapes🐸🍃
One came and was very good, the other didn't so I had to refund but thanks for the one who came it was very good 👌👌👌💯💯👌🙌🙌🙌
It is beautiful to pack, it really moisturizes the lips with a heart, gives the jelly feeling shiny, the round packaging in the tube is rich in color, and the lips are as in the picture
bit darker than the product photo and a bit sticky but nice
A good tint for its price. Only very much felt on the lips like oil. Generally liked
Everything is fine, I didn't really think that it would be so good💘
Pretty color!
the same as the photo, good package, it is a little bit darker than the color I thought
really pretty I would purchase different shades!
I love it <3
It's the first time I get lipsticks, if they give that gloss effect
The lipsticks are very cool, I'm satisfied, it smells nice and the shades are cool, everything is like in the photo, in life even better than in the photo
Beautiful, it took a long time to arrive but it was worth the wait, it is not sticky and it comes well packaged and sealed.
Chudovy Tint. Having taken three times for an hour, packing and tsyliy. Compact and even more Mily organizer, there was a clasalk, the idea of a ringing scroll. A number of such a yak on the package, Edina, not even more easily, will apply a heart through Tse, tsya to tsya zikash. Blisk super-love vid Yogo, the great layer of oil on the lips does not fall, the same hot for the skin of the day, the more smell of it🥹🥹Witch on such a penny, I recommend it.
The packaging is beautiful! The color of the monster, the consistency is the smell of the yagid.
The lipstick is as is to the image, it has a gloss-type consistency and pigmented very well, lasts pigmentation almost all day, watch only pigmentation.
absolutely love! just know it's not a twist up. it's a push button on the bottom to advance more product. love the color and texture. the heart shape makes it a bit awkward to apply, but love it otherwise.
Before the end, ale nibi i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i The consistency of the trohi is wonderful, the colir garny, it smells like the type of grapes.
Good lip gloss, nice color and love grapes. Great, thank you.
Not bad, I think on my lips I won't be holding on to your lips.
This cute, the only bad thing is that the color does not closely resemble the one in the photo
I like it very much, beautiful packaging. 12 days delivery (lipstick was due in March.) Not as liquid as in the description, but everything suits me. Product recommended!
it came a little darker than i expected but it's still super pretty
so cute and perfect!! i had this but in another shade and it was cute too, perfect red color😚 also came early, said it was gonna come in march!! it’s jan 29th
I have 2 million close, the lipstick itself was a bull in boxes. I won a certain number, ale sold once about it, having handed it over; Colir, what kind of priyshov and Chudovo pidyshov. The texture of the smell is good, that and the viglyadak is cool.
I picked up the lipstick, took 05 kind of Brown😍It smells like malt😋Ta garne pakuvanya😚
very nice, it was not that red as the picture showed.
Very cute and beautiful lipstick, but it is very sticky and not as liquid as the picture
Looks like the picture, each is a very pretty color. I look forward to wearing them in everyday life.
Pretty burgundy
Went to Ukraine for 51 days, beautiful color but sticky very
The lipstick is not very comfortable (ALE small), it is smoked in one color❤️😍 The sludge itself went on the dude of the dovgo, ale it does not stick to the enemy!
Such a good lipstick. This is my second one and they r def my favorites. Shipping took a month but other than that it’s amazing. Literally my new daily lipstick ty. I got the regular one I def recommend (also putting it near ur eyes makes your lips pop more)