SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful lipstick, good texture, only quickly erased.
polecam
Beautiful Blisk: texture, smell, color. I'll be brothers.
such a nice lipstick. it became of my favorites. will probably buy some of the other colors as well :)
The package is very nice, in principle good, if I applied it to my lips that are not moisturized, it is certainly jelly and shiny as in the photo, it will do 7/10
Arrived a month more than the estimated date, corresponds to the color but it doesn't fit me mdrr
I like all say that I have a shade and the lips are nice and fit well
It is very good product! It is my third time to buy it and I am very satisfied, I use it in my day to day and I like it very much as the color of the image is the same as the color as the lipstick, that if it can stain its packaging a bit but I consider that for its price it is an excellent lipstick.
not as rossy as shown in the picture but cute
I like it too much it's a very creamy texture
It is the first time that the color of the lipsticks corresponds to that of the image. I loved the consistency because it is not sticky and the smell is very pleasant, it leaves color on the lips even after it fades and leaves them hydrated, I don't know what the formula is, but please buy these.🥹💕
Class Blisk)
Puhe Myla fondant👍🏻It's easy to apply and it doesn't smell like a stitch
Colir Viglyadak is not so yak in the photo
The texture and scent of the Sunichi is good. Photo
Very nice , arrivied earlier than excepted and the packaging is super cute ! (●'◡'●)
Colar is beautiful, not sticky, garningly applied. I did it for 2 minutes
It is beautiful, both the color texture and the packaging, I highly recommend it💝💝💝
Duge strongly matched lipstick. Duge Class, Positive👌👌😏😏
I adore him! It is the second time I order this lipstick and it is my favorite, I arrive in excellent condition and fast. Many thanks!!💕💕💕
Good lipstick, it smells good, texture like jelly
cute and adorable! it’s a little greasy and not smudge proof but that is okay! it goes on a little weird but i think it’s ment to be patted around
the substance is too creamy, really hard to work with but good pigmentation, took a lot to arrive...
Excellent Product of the highest quality
So cute and soft and smells really nice. Literally feels and looks like jelly
It's pretty, but it's so well crushed.
Very good is my second order and I love it
cute, no problems with it after a few weeks use
I arrived well but the tone at 03 is darker than what is shown in the image
Colors are a little richer
hydrating 💕 does not dry out lips like most glosses. pleasant smell
Nice colour and texture! The pigment lasts longer than I expected and I use it all the time now. :) very happy
Really great for its price, texture really smooth and buttery, but I hoped it would be more colder tone. But really good after all💕
It took more than a month to ship Yingdan, and the design is overdone, and the smell of cute is also fragrant and good. I haven't used it. I think it's good.
Not the same color or texture.
Arrived fast and the color is as requested
I love lipstick! Super good pigmented♡
The color is amazing I love it just came in later than the date it was originally supposed to but overall really good
its pretty good but i didn't expect the shade i got to be darker than the picture but it is still very nice.
its pretty good but i didn't expect the shade i got to be darker than the picture but it is still very nice.
I just ate I expected it, the lipstick is super creamy and is very pigmented
Very cool colour !
It's more like a hygienic lipstick, it's not glitter, it's color to roll
It's more like a hygienic lipstick, it's not glitter, it's color to roll
smells really good and feels great on my lips! the packaging is really pretty and looks so good
Slight sticky smell good not bad
Slight sticky smell good not bad👍👍
Nice texture and color, but not persistent. It is spent as quickly as for me, if you use it often, it will not be enough for a long time) but I will order more. The packaging is also very beautiful.
Came a month earlier, I'm happy. Persistent enough, but requires strong moisturizing of the lips, otherwise it rolls. The packaging is like in the picture, and I also like that you need to click to get it. The consistency is not as watery as in the picture, but still good.
Burnt my lips and stained them