SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The effect is really awesome. My nails have completely recovered and can be fully absorbed every time I apply them. It's easy to use. Recommended!
It is very helpful for me. This product is very excellent!
That's amazing! I really like this product.
Product works
I'm so satisfied, highly recommended! It's especially obvious effect, will stick to it!
It is a great product, which I would really recommend to everybody, it really works, very high quality and has helped me consistently. no side effects, the product is excellent!
This product is very powerful, and after using it, I can see that it is very helpful for my toe problems. Use it twice a day, and its effect is very good, gentle and not irritating. I really like this one.
Very good the product
This stuff worked great! Treated my infected area very quickly! Quickly grow healthy nails.
After a few weeks of use, I feel that the nails are getting better, and the removal is very natural. Thank you very much. Very good products. I strongly recommend you to buy them. I will order more.
The goods are high-end, they did not vibrate.
I bought this because my skin is relatively old and I have nail fungus on my fingers, especially the fingertips. This is very suitable for nail care.
I started seeing significant results in just 7 days. I strongly recommend it.
After use, my nails gradually recovered. I will purchase again. Thank you.
I use it with a try and see mindset. After use, my nails gradually recovered. I will purchase again after use. Thank you.
It is a great product, which I would really recommend to everybody, it really works, very high quality and has helped me consistently. no side effects, the product is excellent!
I finally saw great results and strongly recommend it. It's really great, I will buy it again!!!
It's really amazing. I recommend you to buy it and try it try.
I purchased it through a friend's recommendation, and the customer service attitude was very good. They patiently answered my question. Thank you very much. After using it for 3 weeks, the effect was really good. New nails are slowly growing out, and with this progress, I believe I can fully recover.
Very good. give 5 stars.
I used 2 months and I am very satisfied with it.
I'm already thinking of repurchasing for the second time.The effect is obvious, it's really great!
I do not take it once again, it seems, I want to finish it!
Received the product, I use it for 6 days until the result is visible. I hope that it will help. Seller recommend
Arrived .. I will test.
Hello everyone) everything came as described. The result will be fashionable to judge later...
Recommend is what I wanted arrived very fast recommend the seller great. ATT. Carlos
I'm on time
Excellent gel, I bought and used for a year for sequence in the treatment I bought again Can buy without fear Arrived before the deadline Met my expectations
The product was turned off by shvidko, not chunked
item is just as described 2nd purchase as the first order poured on the floor
Came the tzile, not a bruised woman, the Poki is happy with everything, I will write the result here, I will write the result.
Easy use, to see in the future if it works.
She did not bother even more. Really extra. Nigoth vidris. I recommend it. I recommend it to the seller.
Received everything according to not yet and tested we will see if it works.
The product is good. The delivery is very long. Did not communicate with the store
I 've been using it for practically 11 months. Improves Well and stabilizes, but does not heal. Reaches a point that the product only keeps as it is.
Everything is packed perfectly, thanks to the seller!
Very fast delivery way
I buy it for the second time. Tool helps. Only this time, instead of 5 Bubbles, put 3.
Well packed, more than test
It's great and it has come to me faster than I expected
The smell of the mouth, the bylsh is similar to the sperm rose. Demand. podim for the first time vidguk.
I ordered the drug because it was too expensive to dig in the pharmacy. I need to put it on for more than a year.
The item conforms to the photo
It is work perfect.
See if it will work
Very precise seller parcel arrived before the deadline I recommend Paolo
I have not yet tested it if it really works but it looks good in size comparing with other similar products the bottle is made of plastic we hope it has good results
The product is excellent, in less than 1 month cured my nail and I did not even need to use every day Thank you dealer I loved