SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good
Rasnan Súper hurry
These blades are very beautiful, useful and very durable, the quality is very good and they are well sharpened
always the best for cutting
Arriving in 3 days
It's good for the price. I buy it so cheap, and there's no big complaint. I'm still satisfied with Dundeali. The price is low, so it's no burden if it's broken. I'm going to see you.
Very affiliated, everything correct
Well-groomed and strong for the price
Good, same as in the photo. It's second time I buy the same item and I recommend it
If you know you know, used these in japan and couldn't find them overseas. Size is smaller than you would think it is but its very sharp and gets the job done.
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Great quality.
Cute and quite sharp you have to be careful
Good
This a simple razor blade on a metal handle with plastic cap. It's quite sharp so one needs to be very, very carefu but I like itl.
Very sharp, the handle is metallic.
Best razors I ever ordered here. Way more comfortable than plastic ones, wery sharp and long live. Will order more.
Super easy to use, care that cut a lot and have great edge!
I always ask for them, I love them for dermaplaning
Perfect fulfill their function if they must occupy it with care
They are nice but small, I love the design and material of the whole product, I am very cute and I loved
as described, does the work, happy with the result
I loved them, it is the second time I buy the package, they are of very good quality and very sharp 10/10
Excellent, super sharp I must learn to use it
It is very good if you know how to get a knife, since it is very sharp, but a good product and I arrive very quickly👍
It is a good article, I have used it before and if it works.
As we can so wait
Cute I'll be testing them
The product is as described come 5 pieces per package have very good edge
Perfect.
I have to try them are beautiful and delicate
I still bought it before use or to trim my eyebrows, but the blade is too long to write.
Everything’s fine. I order them pretty regularly and can recommend them.
Cool
Very sharp! I don’t this is a tool for beginners, as you need to be very careful. The quality is nice and sturdy, pure metal. But once again, these are actual razors!
Good quality faqt delivery I recommend
my mother took away so I wouldn't sh :((
I love
I recommend this product
Very useful
Perfect! Accurate! Fast shipping! Thank you!
Excellent quality. The handle is also metallic and includes protection to cover the blade.
Second I buy them and they are excellent
Look good quality
5 razors in one packet. Nice. They have have covers for safety
Excellent quality, price and edge!!!, second time I acquire these profilers.
Are shorter than I thought but sharp,
Well received remains tested
Buenas