SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Loose, fabric too light.
The quality is much inferior to the photos, does not come with silicone on the lace part. I'm quite disappointed.
Very large for size s.. Little compression
I loved
It is very large I recommend one size less
Excellent parcel, thank you very much, great quality product
Excellent Product, thanks to the seller the package where they sent if it is terrible
Excellent Product, thanks to the store the package where they sent if it is terrible
I ordered the size girl but it is wide, the fabric is soft and of good quality.
Satisfait
muy bien
Wonderful! Dress Super well!
Good fabric
Very good
Exelent product as the image and in addition the fabric is super thin so it does not suffocate, it is in high state and super fast
Exactly the same product, only I am size L, and I stay a little big, that is to say it does not fit much I would have chosen size M, for better fit
I really love them
Arrived very quickly from the unforeseen
Quality nice
buena
I think I should have sizes down ! But it’s a good product
I think I should have sizes down ! But it’s a good product
Very satisfied very good fabric and easy to use
Is big
Very good material .. as I requested
I loved it super
Is very cool
Super parents and comfortable
Very good thank you store.
Very good thank you seller.
Comfortable. Identical to the image. I recommend the product and the seller.
Comfortable. Identical to the image. I recommend the product and the store.
It was good and the cloth is hard
I loved good material
Good material
This very cute😻Thank you I arrived early
This very cuteThank you I arrived early
I am a L-XL size, in size 11 pants. I asked for size L Why I read that it came wide. Size L suited me, don't squeeze too much. If you want me to tighten more order size m. The material and quality are very good, it is comfortable, no problem to use it all day.
I am a L-XL size, in size 11 pants. I asked for size L Why I read that it came wide. Size L suited me, don't squeeze too much. If you want me to tighten more order size m. The material and quality are very good, it is comfortable, no problem to use it all day.
It arrived very quickly long before the date, I ordered it a smaller size and I look good
I love
Very good product but aliexpress my disappointed I bought a wig at 78 € I have not received the order aliexpress have not helped me to get my money back very disappointed
Exelent quality and shipping time
Very good product but aliexpress my disappointed I bought a wig at 78 € I have not received the order aliexpress have not helped me to get my money back very disappointed
It is very good, it is like the picture and good quality
fits my size
nice
Maintient correct , maintient moyen habdominal
I tried it today and I found it soft beautiful I hope it has its effect but for the moment I can say that I like it.
Super well excellent product the fabric comes genil