SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived in perfect condition😃I am happy, I hope and you like this gift🤩
Great
During this time, my body changed a lot and my friends were envious of my figure.
Has made a huge difference in my life by boosting my metabolism and favoring fat burning.
I have already bought from this seller and the same product on two previous occasions and it works perfectly for me I have a more fluid stomach functioning circuit so the truth is totally worth it
Consistent with the description
Arrived well I will prove it
Hello, the drug is very good and effective, I advise you if you have not ordered it yet, you will not immediately order it
Good product will be tested, resusllated will be more than in the following months, great seller
Everything is OK as in the auction description quickly sent well secured I just opened and checked everything is OK
Excellent, now to use.
Been looking for extra help to reduce body fat and this is a promising product. I followed the instructions exactly and I also combined it with proper meal planning, exercise, cardio, etc.
In fact it is the second bottle that I buy and it arrived much faster than the first time totally satisfied and I can attest that these pills do and are very effective
I just started to apply, we'll see if it's neat.
Thank you
Arrived in perfect condition in 1 month, small package, better for the environment and ecology. Too early to say if it works
All good city president is certainly not possible e
I hope it works like they say, I'm somewhat overweight
I received the product, it arrived in just a week, I will try it out. I hope it is effective.
We'll see what it is
Order arrived too late but at least they delivered it to me so now I just need to test to see if there is some kind of effect
I have seen a big difference in the process of using it, excellent product.
As described, I only started taking
I am very satisfied with my newly purchased product. Thank you to the seller. Regards
I still have a long way to go in terms of health and fitness, so hopefully I can keep at it.
Not here.
That's cool. They arrived early. I'll start testing right away.
This is my next purchase of this product. Fast shipping, everything OK. It's a supplement, not a drug. The improvement is gradual but the positive effects are. I recommend the goods and the seller
I've already lost 6 pounds in the last month.
I started taking them a few months ago and now I can concentrate, eat less and control my weight effectively. I recommend it to anyone who seeks help.
Little barely has something that doesn't feel working
just startem we will see
I have lost a lot of fat in my waist and the results are surprising, I continue to wear it.
According to the description, fast shipping I recommend
Sweet
2 weeks ahead of schedule👍
We try, we see if it works
I'm in the process of applying.
Very fast delivery and super product
Ufhh
I received the parcel very satisfied. I take it all the time. Thank ++++++
Third time I invite excellent product quick response and full efficiency.
Arrived quickly, I don't know the quality yet while I'm drinking.
Received just in time. This is the second purchase from this seller. Left 2 tablets for today and today received a new package.
Great product but does it work yet I do not know.
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Everything is great!!!!
They arrived quite quickly, they are good for weight loss, so far I am satisfied, I think I will order one more bottle. No good effects.
Thank you!!! I am very satisfied!!!!!
At least they look the same as the image. The shipment was fast, but it took 2 more days to arrive, from the set time, the seller gave me a coupon. Thank you😊