SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like this nail gel very much, it is very thick and does not break after drying at all, the colors are excellent, some are not the same color, and it is good
Pretty color but I haven't tried it yet. I think it's good quality like those of this brand
I loved the order the packaging is very beautiful and the polyglel excellent The only thing was a bit delayed and rest all very well, thank you very much
Very nice color that goes very well with the color of the natural nail, a very compact material to work so easy to apply in popits. I think it's going to be harder to remove the sanding machine than any other brand
Everything is fine. Goods of the goods of the goods of the goods for the goods of the goods of the goods.
Wonderful products at a very affordable price. They have arrived fast, fully sealed bottles and high volume. Nothing of this brand disappoints me.
Gut
Such products are not the first Tik to crack: even more yakisna! Lead to delivery, once 1,5 me, and buvalo I 3. Recommend and seller and product!
It arrived quite quickly, I have only tried the white and well, it handles well
Very good
omg .nice color.work well
Super , twardy
Very nice color and super good product
This is a very small bottle. Be careful. Total 20 ml
Took two months to arrive but the store was really nice and answered my messages they seem pretty full I will come back with a review about how it lasts and how easy it is to use 💅
Came after 3 weeks everything is OK
Garnium solid material, pidyde and for upper forms and for lower
Well packed. I haven't tried it at work yet.
Great polygel!
Good product
Not a very thick top. Good for pedicure or for those who like thin nails)
Thank you, for fast delivery, should have arrived in a month. Packed well, I don't know the quality yet
The dough is hard enough. I love working her with a box stick and then smoothing with a brush.
I still have to prove it
I Tam a friend
I get everything perfect now to try it on my little fishes😁
Excellent gel. Thank you very much.
good size I like .work good
Works perfectly, the color is the same as the image.
Prism za Mesiac
They arrived in Poland in about 5 weeks. Solidly wrapped in foil, cardboard box and tube also secured. I tried one and it's great to work on, perfect for the upper molds, it spreads quickly and hardens in the lamp. I am mega happy with the purchase and recommend it to others. I will definitely buy again!
Have the other color on but this one is really very nice definitely take with and other colors very happy with this
Très well according to the description😉
quick delivery
Very good quality 2nd time use it my nails are very strong I’ll take more for sure 👍
I loved
Very nice peri very small
In the Canada, the President went for the time being. Juge primal color and texture. On the nigtya she did not vikoristovate, she did it to model good.
love this color! so pretty for frenchies
Total zufrieden❤️.
Haven't used it yet. it looks good.
Good presentation the box very cute its embolture I liked
Everything arrived good packed, in time, all colours arrive correct, bottles - 7ml. Thank you! Item was in personal box!
nice
Norms. Thick
Thick. Everything is left to the norm. I didn't taste the vicoristan
Works great, lasts longer then anything else I’ve tried. Super pretty. Definitely ordering more.(red is nail polish)
The well-off came mega shvidko. The product is special with the description. I recommend it.
This is the third time I order
I use it for quite a while and I like it very much. But don't be in a hurry to receive it...