SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent purchase for little money🤑7 boxes of enough gold paper and other sparkles come
genial 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩😍😍😍😍😍😍😍😍😍😍😍😍😍😍
Clas, recommend
Just like the image. The order arrives at the expected date.
It is very beautiful better than in photos I loved it many worth it is perfect I liked it very much I love it
They are very parents, I would definitely buy them again
Jars of small and small, ale for household vicoristannie❤️👍The wine of good
Cool foil for its price! Vldvd vvvbad zzzu byJ dvjad BBW schddddslr schdzudzw lddbz shhkhspp
Very good now it's time to use them, fast delivery
A revelation! Goods are consistent with the description and photos. The shipment arrived by Express and efficient. The ornaments are beautiful and I am pleased with them. Thank you and I recommend.
Exactly like the photo .. I loved😍
Very nice, same as the picture
I arrived very well. Looks good quality
They are very good, beautiful and shine a lot, I recommend
I was satisfied with the purchase, all I and I came👍
Cool
High quality. Arrived very fast
Super good, I arrived sooner than expected. It looks very bn I have to try to see what remains🙃🙃
As well as Bouli. I take another time. Not a game. In packages. Everything is super, everything is great, I recommend it. I will be easier.
The package arrived quickly. Everything as expected.
Shvidko came for 18 days. It was not easier to vikorystvale ale viglyadak cool.
I only got 6. ************************************* "" "" "" "" "" "" "" "" "" "" "*" "" "" "" "" "" "" "" "" "" "" "" "" "" "" """
I am dedicated to selling products of this Jhonatan I recommend them because they are low price and leave good profits
Arrived before the time it said of delivery, the effects are the same as they are seen in the photos, they shine very well and have good content each card
They arrived very well and are very beautiful... They shine a lot you can accommodate it wherever they don't get in your way, the colors are excellent when they look beautiful on the nail.
The 7 cans come as the description says, I just need to use them to decorate
Super sreberka
Excellent quality.
Двдвдыддвлвдыдылылылыллыдыщыдддыдыддыдвдвщыдвддыдвдвдыдыддыдыдыдыдыдыддыдвдвдвддвдвдвдыдыддыдыдвдыдыдды
They look good. They are roomy for the price. I'll let you know how they work in use.
Very nice. This is small package but the boxes are completely full. Really love it. Quality looks good.
Received in perfect condition .. And with advance date to delivery .. Thank you very much ..
I liked it very much, as you can see in the photo and it came to Me earlier than expected. I highly recommend it!
A lot less product in containers than in the collection
Very good quality
I am very satisfied with the purchase came before the date and I arrive at the night perfect time for me thank you very much
I thought they were somewhat bigger, however they look good for the cost they have. Arrived before the indicated date.
Item is as expected, packaging was fine, arrived in perfect condition, very fast delivery - before expected arrival. Would recommend seller
Just what I ordered I arrived 6 days before the delivery date
They are divine I loved they arrived well protected thanks to the seller I recommend it a lot
For the large-Super-Nabir foil, large and small, and pavutinka, the Ministry of Chornoi for gold, gold, gold, sribna. All vipas
I loved them and more for the price! I reach 14 days
Duge is not enough.
Wow super fast delivery and products are perfect
Colors are very parents just as well in the picture
7 tiny sloiczkow with pieces of foil of varying degrees of fragmentation. Between the smallest and medium pieces the difference is very insignificant, besides the variety and use OK, I use for epoxy resin
I recommend it, I still do not use them but they are of good quality
Beautiful, I loved it, the jars are small so it's worth ordering two.
They're cute, I haven't rehearsed them yet
My Duge cool, even more so heavy clas🔥Garni Kolori and pictures🥰