SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The skewers feel like half chafas but I asked for it more for the mirror design, I loved it, I would ask again
Fast delivery, on the outside it looks a little ugly, I expected it more beautifully but nothing that some stickers and decoration do not fix. Inside it looks beautiful I love it!!😍
It arrived well, it is a good product, it is very portable and small, it is a little difficult to open but it is worth the product, also the brushes are of good quality
The mirror arrived broken, but super quickly they made me a refund upon request. I suppose that accidents cannot be avoided but it is too appreciated that they respond as soon as possible.
Good material, small but it always serves to bring with one. I love it!!!
I took it at first, and now for a gift, I really liked it!
Equal to the image, super soft and practical. Very nice the color, they are small to wear loose asque very comfortable
Arrived in perfect condition, equal to the image, very nice.
It is very beautiful and the Mirror has a little increase, arrived in perfect condition and in just 10 days to Chile
Buy to offer. I didn't test. The quality is bad range but has this price it is normal.
Nice. Smaller than I imagined and the quality is not excellent but for the cost I would say it is not bad.
They are beautiful and practical, the only bad thing is that the mirror arrived broken
Very nice, I arrived very protected the brushes are soft and serve in their entirety, I will definitely buy again
They are very practical and good size ideal to bring them in the bag, they are very beautiful, the color is the same as the photo. I loved them.
Duge Shvidka delivery. Nabir all the brothers with him. Everything yak and declared in the inventory. For a set of 5 penzlikin, for a mirror. Colir to the case of dark greens. My daughter for the product. Seller recommend.
Arrived in good condition, the mirror is not bad in fact it is very very bno, the brushes are fair, good quality tmb
Arrived in perfect condition, they are very beautiful and practical to carry in the bag
Perfect for handbag, subtle, good texture recommended I loved the color and size I loved its super cute packaging
The uncle of the seller) was taken by the 26.02 and the 7.03 weeding came to the Polish. I put the divchintsi as a gift, I don't want to protest. Ale viglyadak good)
I loved my purchase, it was super right to leave it in need
Very cute and quality is super good .. very convenient
Good quality and very nice, the brushes are very small, sometimes difficult to handle. It's like wearing a travel or emergency makeup set.
They are pretty, they fulfill their function, their case comes bigger than I expected.
Very good price for your quality, the brushes are very soft🥰🥰I have got even more expensive brushes and bad material at higher prices, it is small I expected it a little bigger but not bad, I did not like the mirror very much because it is like very big (as if it were a magnifying glass), I prefer them standard that serve to keep them away, they could improve that, For your price I recommend it, and fast delivery in🇨🇴
It came with a broken mirror and I'm waiting for a refund but beside that, it's like in the picture. The brushes are gentle to the touch.
I loved the quality of the brush texture, they blur quite well and it feels soft, for the price I got it is more what I received and I love that the mirror is quite wide, and the shipment had no problems of any kind, I would buy again❤️
It is beautiful divine I recommend it is garter belt but beautiful🥰
It arrived. It was nice. The brush is soft.✨Fit in the bag.💛
It is small but practical for travel that does not take up much space
Arrived in less than two weeks. The product arrived well, the plastic is hard, it will struggle to open it but I think it is good for not missing anything, like the part of where the brushes are held, it struggles a little to get them out, the brushes are very soft and very cute.
It is totally plastic but it is cute and it is very practical to keep in the bag
It is not very convenient to open, but it is a good travel set
Good size, it is quality by price, practical and versatile
Very good very soft brushes the best is that it brings a mirror and I love that
The makeup brushes is okay.. The quality is a 6/10, it is perfect for traveling with a large mirror. In itself a good gift
It is very practical for traveling, the brushes are very soft and good for the skin.
Very good, they are small ideal for the small wallet, same as the photo, I recommend for the price.
It opens hard, so it should not open on its own in the cosmetic bag
Is super fashion delights me
The love is tiny so perfect for travel the hair of the brush is super soft I love it
I like it very much fits anywhere and the brushes are very soft
Good and useful
It is a little smaller than I expected but it is fine it is perfect for it to be pocket
It is very beautiful for anyone who wants to carry it in their bag
They are small but super soft, very pleasant to the touch, mirror also in good condition, all complete well packed equal to the photo. Good seller, good product, fast delivery with Choice👍
Everything is OK according to the description I recommend the seller👍
Generally normal product, but there is a piece with no paint on the lid. And there was glue on the mirror itself, but it was easily wiped off with a wet cloth Opens tight, you need to attach your fingers on both sides. The center tassels stagger and rattle, but do not fall out The brushes themselves are quite soft, the pile does not fit. Thought the box would be smaller. A normal product for my money, but I would not order a second time. Delivery delayed for a week
Than it resembles a Soviet soap dish😂😂😂😂. In general, a very good option for brushes for those who often make different trips. Sealed. I think it's worth my money. There is one "but", I ordered the black version and came dark green, but even this is not particularly critical for me, in general I am satisfied with the purchase. Seller Thank you!
The brushes are too soft, I loved it and much more for the size as they are super comfortable and can be carried anywhere🥺
Very beautiful the set, it was in perfect condition, the brushes were very soft, 100% recommended