SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast delivery
Good, but you need sand. No water.
Good product well packed fast delivery
More brooches come than I thought were going to come very well packed comes with tape measure and with the bag to put whatever you want inside it is very small but let's start with a small weight It comes very practical and with instructions I loved it arrived earlier than expected very punctual very good also does not come the weight with something inside you have to add it yourself but it comes with the bag I added flour
I still have to mount it, arrived ahead of time, satisfied
Really great.
great product, very fun for kids too filled mine with lentils instead of sand
Great product and great seller thanks
Very good excellent
Well received. I'm going to give you a gift. It's Good Good Good.
Goods I will tell you, I will not give you a third-party smell, delivery in 12 days in Kiev. On the military 136, there were 27 sections, no Bulo B and 26 sections. The problem is with our team, we can't keep 200 grams, we can get 130 grams at most, we think we can get them.
Received. Super. Thank you very much the seller packed very well. Came quickly, even very. I haven't tried it yet, but I'll write it later.
It arrived on time but didn't manage to try it out.
Arrived faster than expected, works perfectly. A little louder, but it doesn't bother me.
Exactly as expected and described
The goods are good. Don't do it. All the class I have bought a Bula because they have done everything
Halahup, cool, the carriage is easy to move, no leads, I like it very much, thanks to the seller for processing the order quickly.
The quality is surprisingly good, and everything is bolted
ok
I can't do it on my belly, but it looks good
I can't do it on my belly, but it looks good
Thank you seller very fast delivery and quality as described
Thank you store very fast delivery and quality as described
Thank's!
Thank's!
An interesting hoop... the only minus when the bell is spinning is cracking loudly .... but it's great
An interesting hoop... the only minus when the bell is spinning is cracking loudly .... but it's great
I'm neither satified nor dissatisfied The weight of the rotation weight is not very good.
They make you sweat
Those who shooted. Came in two bags, potim just like a brother of a child. The middle of the pear zip has a package, like a mi with rice. Kit vikrutka piece of giv... Gag of norms
i tried but i think it will take long for me master it
i tried but i think it will take long for me master it 😂
.
Top. Delivered super fast. Just see where I get sand. So can't use him right. But otherwise really super.
Top. Delivered super fast. Just see where I get sand. So can't use him right. But otherwise really super.
flimsy...I had to throw it away
The sound of going back is too loud.
Super cool thing. Disassembled, it is very convenient for storage and transportation. In the package + screwdriver. I took it for myself, but the children also twist))) I recommend it.
The ring came by the sight of delivery, the gift sold by the meter, the uncle for the gift and the delivery.
Gorgeous blue color
Ok, but noisy when in use
Perfect thank you
Well the material ,exact as the announcement, arrived earlier than expected
Not yet used, but looks like the photo.
Ok, I need to try it
Hello I received my fitness hoop thank you
According to the description, ideal for beginners plus case take the pace
great
Not tried yet Price is super
Nickel merci!