SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excelent
Arrived before the estimated date! Very beautiful, all good packed. I loved them, I loved them. 10/10 The service and product
The rings are so cute! I love them so much. There were 31 rings in the packet. There are a couple of the exact same rings. There are two snakes that look exactly the same, and two fairies that are also the exact same. That’s okay I still love them a lot!
good
Cute! Different sizes and great quality.
good
The rings are very nice and came very quickly because in 4 days. The only thing that does not satisfy me is the variety of sizes. Most fit perfectly but some are quite large and I have to give them on my thumb. There could be more patterns because it is given the same pattern but in two different sizes. I recommend
All good
cute, a few duplicates, wish they were a little bit bigger but if you have bugger fingers and want these for stacking- go for it! i wear a ring size 9/10
Bad qualities
Very good quality rings the delivery was super immediate there are quite a few repeated but I think it is very well highly recommended
They arrived super fast, they are for thin fingers, almost all of them were only on the last finger but very nice designs and they sent me 1 more, thank you very much to the seller🫂.
Normalūs.
lovely, some dupes, more rings than in photo
its ok
Pretty!
a lot of duplicates. and all were very small in size.
rings are very pretty. unfortunately some are too big for me but I'll adjust them myself. the designs are very worthwhile and if you are a ring 5/6 I think these would fit you best!
Good
I liked them however, several were repeated
They are the same as the photos, yes, I got 3 repeated of three rings, but the truth is I am quite happy
really good and they dont rust! They dont leave a green ring either I love these rings will definitely buy more products from them.
none big
I bought the color 5 from 15 to 19mm, I have a thin hand and fingers, I get some somewhat loose, but if you have thicker fingers, be careful they can be very fair. They are also very cute and for the price they are fine.
great
The rings are very cool but a little little bit
Did not arrive in the box as in the publication
Cute
Shine a lot, beautiful
They are very cute but a totally different style came to me than I asked for.
Size of the Rings leaves to be desired are small the vast majority.
Good quality, just as the picture
Perfect for what I need them for
OK, received ..../...
Beautiful rings.
I just thought it came in the photo box and arrived in the bag
They are beautiful but some were repeated to me, the ideal was that none would come out repeated.
Are not of very good quality
Excellent Product
Bon
doesn’t make fingers green
Excellent, very beautiful😍
durable, great for the price
Not so bad, good metal. Came on time.
Very beautiful wax I loved seem to be of very good quality and the best eswue has different size ame
Good price for 30 pieces
Are very cute!
Rings themselves cam quite fast but, of the 30 promised rings, about 10 were duplicates. The images and descriptions imply each design on each ring would differ. Unfortunately I have five different rings with the same dice (decreasing in quality with each ring mind you). All in all though, there was a good amount of rings for a low price so I guess I can't really complain. You get what you pay for.
Republic rozmiri and trichka marriage is not a good one.
They are beautiful but some people cause them welts, not in me, but in my friend yes XD