SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Register on test platforms like Sertesting or TryMyUI
Well put the pocket is not too much like our eyebrows
Arrival on the scheduled date. Meets all expectations as shown in the photo. Thank you Aliexpress
I have not caught up and it appears if
I didn’t expect it to be a powder which falls off my skin and unto my face when applied. The color is too dark, almost black.
I haven't used yet
Product as described, good quality, arrived quickly. I recommend :)
Yet to use but very beautiful
Product not yet arrived
Best product for brow's I have ever found !
Not just matched when applying glows
Unfortunately I took a bright color
Products well received and never use
Nice but his mark not to strike and his takes off too easily
I hope when using it will be convenient to apply the powder to the eyebrows using the shape. Delivery 46 days
A revelation. I didn't believe it worked, and yet. Purchased at a great price thanks to the Alimaniacy Group❤️
Very nice eyebrow shaping kit. Contains ink, two brushes and 10 Templates. Easy to use, great effect. I recommend seller. Purchased with Alimaniacy Group❤️
I bought the color of light brow, it is very delicate, unfortunately for me too bright.
Ok set, all as described
Very many shapes of templates. Great thing
The goods are in accordance with the order, the shipment is quite long. Great distribution. Recommended by the group Alimaniacy on FB
good
The order arrived quickly As the seller's description The stencils are big for me, my eyebrows are not that long and wide and my brow powder is cool
Not good color is also different.
The idea is good, the ale does not roll with stencils. Powder for BRIV is normal, Tilki treba normal nun stencils. Daremna purchase...
Purchased to the test, I will test
The stencils are not very comfortable, the stamp is erased, but if you fix the eyebrows with a gel for fixation, it holds
I liked it, the pigmentation is good and it came with several eyebrow molds😯👌🏻, Now I'll try it but it looks good, I recommend it👍🏻
It's as described. Very fast delivery. Thank you very much seller.
Dark grey is very dark, almost black, so if you have brown eyebrows get a lighter shade.
Came bistro. unto
Well, take...
Good product, I will order more
Very practical good product
It’s pretty cool I can’t wait to try it since I don’t know how to do my makeup yet. I know the brows will make such a great difference🤎
Arrived well thank you very much
❤️❤️❤️❤️❤️❤️
Thank you for the AliExpress.. fast delivery
Not yet tested. Looks good at first sight
Holds up very well
Arrived very quickly,
Super, ďakujem🙂
Great product idea. But!!!! The stencils are quite rigid and it is very difficult to make an even eyebrow, especially two))))) and the sharpening itself for eyebrows (shadows, textured like ordinary powder-is erased from one touch. And if you wear a hat in winter, only a dirty mark will remain from the eyebrows. In general, the very idea of the product is good. But you need a softer stencil and waterproof sharpening. And so bullshit.
Product I will describe.
excelente
I loved excellent product, arrived in perfect condition and fast
I loved