SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything in terms has come
Very nice
Glitter beautiful as in the picture and super large packaging-enough for a long time :-) I highly recommend
This powder is beautiful, it gives nails a pearl and shiny effect
I didn't dough on the nigtya, ale looks good, I went much more than my pity :(. I didn't talk to the seller
Didn't arrive but seller was easy to deal with
Very good
Very good Pearl nail polish, large volume, long time, long delivery more than a month
Perfect always to send an explanation
its translucent and looks really good! also arrived early
Good product
😍He arrived in Mexico in 11 days, the embace is large, full, it is just what he was looking for so much, pearl effect, without litmus reflexes. This great🤩I recommend buying here💯
A Bon product at first sight I hope it will be so even after I will try it. Quantity is very little but I hope that at least quality
Beautiful 😊
This product is amazing, I have bought them in various colors and I highly recommend them. Thank you for such a good product.
Beautiful I loved it has good adhesion
Super efekt
very pretty nail powder it looks like they opened the bottle in customs because it's not full and I had to pay 3€ for "customs checking" so just be aware if you are ordering from EU
Firemonde, with Musar, disliked😔 No 10g
The dust is precious and comes a lot of it. The bad thing is that the seller takes a long time to send the product and to reach my destination, first I said that I would receive it in January and then changed to receiving it in February.
Very satisfied, same color as in the photo
Big amount for unti money Super
Very happy with my product it took but I arrived
Looks exactly as the photo. Very beautiful 😍 ❤.
Shipment is too later but products is big is ok. Thanks
Perfect☺️👌
Thank you!!!! It was delayed but due to the themes of the courier services of my country, the seller sent super fast and we had excellent communication. The product is A1.
It takes me a long time to arrive yet I have not tried it but it seems good
Has a shade between green and blue very cute
Arrived in a package in 2 weeks to Poland. the jar is quite large. Thanks to the seller.
All great fast delivery of good quality
It's the second time I 've bought it and they work perfectly.
Nu tsunoti Maz materiāla.
Very beautiful aurora effect the boat is the same as the image, all good
Pearl powder on the skin, I have not tried it on the nails.
Powder looks great, but I haven't tried it on my nails yet.
Beautiful!
bigger then I thought
Maličké balení
As described
not bad
In one jar there was no protective thing and almost everything crumbled in the package, a thrill.
I live in Japan. I placed three orders and arrived in two packages. First of all, the packing was great and I was very surprised. On AliExpress and Shein, they are mostly delivered in a bag or cardboard wrapped around in tape, without the use of bubble wrap cushioning. The luggage here arrived carefully in a bag of heavy-duty bubble wrap, plus cellophane inside. This is a fashionable container that can be sold at Japanese stores, so there is no need to worry about powder spilling, I put chips and use them. In addition, I bought a lot, but the powder was not spilled at all. The tip and the Middle lid are not on, but the container is very good quality and the ziplock is tight. The quality is compared to Celia's Aurora powder, with a sense of clarity and the very glow of the moonlight. I call it the goddess flour. The staff is very helpful and friendly, so we will continue to repeat. It's the best. Dirty fingers, but I took a picture. I hope you will be helpful. Chie. Tokyo. Japan
I live in Japan. I placed three orders and arrived in two packages. First of all, the packing was great and I was very surprised. On AliExpress and Shein, they are mostly delivered in a bag or cardboard wrapped around in tape, without the use of bubble wrap cushioning. The luggage here arrived carefully in a bag of heavy-duty bubble wrap, plus cellophane inside. This is a fashionable container that can be sold at Japanese stores, so there is no need to worry about powder spilling, I put chips and use them. In addition, I bought a lot, but the powder was not spilled at all. The tip and the Middle lid are not on, but the container is very good quality and the ziplock is tight. The quality is compared to Celia's Aurora powder, with a sense of clarity and the very glow of the moonlight. I call it the goddess flour. The staff is very helpful and friendly, so we will continue to repeat. It's the best. Dirty fingers, but I took a picture. I hope you will be helpful. Chie. Tokyo. Japan
Good quality is not good
the lighter is on green nail polish and darker on black nail polish
I really like everything I receive, although it takes a long time to arrive.
On the skin it gives shine yes but on the nails not a thousandth part is held.
Very nice, you have to be careful with the application so that it does not get up!!
but im sorry is not free shipping. they send the things from Uzbekistan and you have to pay shiping!!!