SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Welcome to Cosmetic As (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cosmetic.as
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it’s like a mirror purple beautiful for long and short nails don’t regret buying easy to use. Everyone loves mirror nails.
They look very beautiful and they have a lot of quantity 🥰
Super annex photo of how it looks beautiful color
there's not much product, but the effects are as advertised
Very shiny but don’t last much
Super color pigment💪🏾💪🏾💪🏾💪🏾
I loved the color😻It will be necessary to try it to see how it remains, but it looks cute👍♥️
This very beautiful color and bright looks good the quality of the product, it only takes a long time to arrive
Package received in real time and shape according to the application all in excellent condition and complete
I haven't used it yet to see what effect it has.
Excellent product and delivery. Thank you!
cute
The product is fine yet I do not use it well but what I saw is good, only it takes a long time to arrive after the date
Like on the photo. Fast and neat delivery
The order arrived 3 weeks earlier. Thanks to the seller.
love it all ,got exactly what I wanted.
Looks pretty good. Color corresponds.
in my opinion looks like a million $ effect. applied on dark green (almost black) regular polish nail (not hybrid) once it dried. for sure will buy more colors. also very cool option of making ombre effect
Very well in the matter of packaging, the tones look very cute I am already eager to use them.
By God. This is a beauty. Shines too much. The color is orange. Perfect for halloween. It arrived in less than 15 days and everything was super good. T like. Do not hesitate to ask.
Satisfied with my purchase then on a transparent basis it makes plus purple than blue but on a black basis it will be great
Delivery arrived fast I haven't yet used came packed well as in the photo
I’ve bought more product for a little less so I was hoping it would be bigger. Good for chrome designs but you will run out if used for more than 3 or 4 full sets. Color is still nice though.
Superrrr cute chrome, used it in my latest set.
It's okay
It is very beautiful and beautiful my charm
I definitely have to order masssss, it's super worth it and it's the same effect as hailey bieber nails AMOOOO
the power does it job, the color is as the description
Perfect product, according to the photos, nothing to report to the top!
It was cool. Class rubbing (Chorna pidlab) I will be better
Divine I loved
As it is requested 100% recommended, although it took a little longer to arrive, I would buy again.
Looks good, haven’t tried yet, came with very little amount of product
Very good! I used black polish underneath and it came out very chrome! Also comes with little applicator
I received my parcel today. good shipping. The communication. highly recommend the seller.
Product as described but shipping took forever to arrived.
Item as described, good color, fair size. Came with the little brush to apply
Very nice effect, ideally apply on a milky white and know how to apply the previous products well
Not yet tested but correct packaging and quick reception
Excellent price ratio
I found it very nice, I liked that the colors I needed come together. Arrived long before the established date
I arrive after time but everything is fine
Rubbing the Duge is cool. Exactly yak in the photo
Beautiful, it takes time to arrive but it is worth it and brings quite a lot
Super beautiful Color, fast delivery
Arrived long after time send message to know if the payment can be made🥹
Peeling on the same day
Very nice color. Very little product but with that is enough pigmenta a lot with little powder on the rubber tip what to use. Eyeshadow waste a lot of product.
It's okay just don't know a hundred to rub her that she was mirror
I have not tried it but from the packaging you can see that it reflects so I trust it will give the chrome effect I am looking for. Does not have much product and it took little more than a month to arrive