We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (100) |
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4 Star (36) |
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3 Star (13) |
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1 Star (0) |
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amazing product
Fast delivery. Well packed.
Exact to the image
A little smaller than in the photo.
Something fine was not what I expected
Maces
muy bien
I received before the expected time. Product as indicated.
Are good look good
Great.
I liked they are soft, the color is equal to the description
The color does not resemble the image but they are fine and soft
I love you
They are nice and they are the same as the photo
Very nice brushes and super good price
nice
Excellent article! Happy with the purchase
recommend....its perfect no demage...
Arrived in good condition and very very very late
Fast delivery and what I expected
Happy with my order it is exactly the same as what I saw on the picture
great product, as in the picture, I recommend it
I will describe everything. glory of Ukraine.
Same as the photo, I would like you to invluyeran brushes to blur shadows
great product
Ok
Quality is ok, brushes are very soft, but some brushes move where the plastic handle meets metal, not strong. Also some bristles are falling
Very soft and they look good... just that they are quite small is not like in the photo
excelente
Was slow to arrive, but I arrived. They are simple but beautiful ..
The product is exactly how I expected, and it came earlier than I thought. I’m happy
Close to the nap
They arrived super fast, they are beautiful
It is very beautiful they arrived quickly and in good condition
Brushes are rather soft
Good brushes, though very small
Beautiful, perfect has everything you need
Thank you, the product is good
Very accurate, looks like the picture, good quality on the Brushes came in a nice pouch
Very soft
Everything is OK
Very nice, good material, I am happy with the order
Good product
Frankly I'm a May disappointed I think it was big my mm not the quality sava it is not worse but knows not like this when to buy
They are of very good quality I loved
good for its price .
Bon quality Merci
Good item
Very nice, but they need their case!!
Excellent Product